PayFrog is a family owned and operated company based in Tampa, Florida. We’ve been in the merchant services industry since 2010. PayFrog represents people in business, non-profits, and government organizations and helps them to get the best pricing and technology for electronic payment processing.
At PayFrog, we believe in starting with trust and ending with customer satisfaction. That’s why we are we maintain an A+ rating as an Accredited Business with the Better Business Bureau.
BBB Standards for Trust
The BBB Standards for Trust are eight principles that summarize important elements of creating and maintaining trust in business.
- Build Trust
Establish and maintain a positive track record in the marketplace.
- Advertise Honestly
Adhere to established standards of advertising and selling.
- Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms.
- Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
- Honor Promises
Abide by all written agreements and verbal representations.
- Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.
- Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
- Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.
We honor the 8 Standards of Trust
100% of our sales staff has earned the prestigious credential of Electronic Transaction Association Certified Payment Professional. That means we’re pros at merchant card services! By obtaining a payment processing solution from an ETA CPP, you can be sure that your representative is knowledgeable about the products and services they recommend and has the expertise to recommend the best and most appropriate solution for you.
ETA CPP Certification Requirements
- A minimum of 1-3 years of experience in the payments industry;
- Been recommended by a supervisor or manager from a company in the payments industry;
- Completed and passed a rigorous examination developed by industry experts and conducted by an independent testing firm that is not affiliated with any entity in the payments industry;
- Agreed to abide by the Electronic Transaction Association’s Code of Conduct; and
- Agreed to pursue education credits as a requirement of recertification every three years.
An ETA CPP must adhere to strict Certification Requirements.
Our Core Values
To provide organizations with a simple, secure, and cost-effective payment processing solution backed by stellar customer support.
Joseph Gallucci, ETA CPP
Joseph Gallucci, ETA CPP
Chief Information Security Officer
PayFrog is an authorized reseller of PayJunction merchant card services. We have years of experience working with PayJunction’s team of underwriters, customer support representatives, sales directors, technical specialists, and owners.